Calamuso Enterprises

FAQs

Regarding our Giclée Fine Art Prints and Orders

What is your shipping method and how much do you charge for it?

We use U.S.P.S. Priority Mail or Express Mail for all orders. Shipping charges are calculated based upon the shipping method selected and your shipping location.

Do you ship overseas?

Yes, we do ship internationally. Please note - like any overseas order, duties and taxes may apply to your shipment. It's the responsibility of the customer to be aware of these potential charges. Calamuso Enterprises is not responsible for any duties and/or taxes that the customer may incur to have their order successfully delivered to the shipment address.

How long will it take to receive my order?

Once your order ships, for Priority Mail service, the U.S.P.S. requires 2-3 days for delivery to domestic locations and 5-7 days for international locations. For Express Mail service, the U.S.P.S will deliver next day by noon to most domestic locations and requires 2-4 days for international delivery. Please note - Express Mail service also provides $100 of mail insurance at no extra charge. Please also note all customers will receive an email once your order ships. You will be able to track the status of your shipment throughout the shipping process.

What containers or packing materials do you use to ship my print order?

To ensure your print is protected, we place the prints into durable mailing containers. This minimizes the likelihood of possible shipping damage.

What is your return policy?

Please refer to the "Return Policy" section of our web site for details

Is "The Friesian" a limited or open edition print series?

"The Friesian" is an open edition print series.

Do the three print sizes you offer fit ready-made frames?

As you can see below, two of the three prints sizes we offer allow the customer to purchase ready-made frames. Ready-made frames are less expensive than custom made frames and can be found at most frame shops, craft stores, discount stores and internet retailers.
Our Print Size Required Mat Size Frame Size
11x14 2.5" per side
3.0" top & bottom
16x20
Ready Made
16x20 2.0" all sides 20x24
Ready Made
20x21 Custom Custom

Can you please explain your printing process?

We've chosen a professional printer who uses the Epson Stylus Pro 9600 printer and Epson Ultrachrome inks to produce our giclee fine art prints. This ensures highly accurate reproductions of the original art work. This printer and ink combination represents some of the finest print technology available.

What papers/substrates are used for your Giclée prints?

The customer has two high quality substrates to choice from: Elegance Velvet Platinum Edition paper or Chromata White Canvas.

Elegance Velvet Platinum Edition Paper

Elegance Velvet Platinum Edition is a vellum surface (lightly textured) fine art paper ideally suited for luxurious fine art and photographic reproduction. This 310g, bright white, water-resistant fine art paper is archival certified and made from 100% cotton fiber and is acid and lignin free. The manufacturer guarantees that no 100% cotton rag fine art paper on the market today can compete with the color gamut and Dmax that this fine art paper delivers.

Chromata White Canvas

Chromata White Canvas is a textured 20.5 mil Bright White, consistent Poly Cotton Blend Matte Canvas using an acid-free, neutral pH coating. Unlike 99.9% of available inkjet canvas products on the market today (for giclée printing), this canvas utilizes our "Chromata White" optical brightener additive-free (i.e No OBA's are used in this product) and Fluorescent Whitening agent-free breakthrough technology. "Chromata White" gives the end-user the most stable platform on which to print fine art giclees without the metamerism issues or color shift issues inherent on other canvases. Optical Brighteners compromise the attainment of true color, they complicate profiling accuracy, and they inevitably deteriorate and yellow over time.

I'm a horse lover/art collector and would to love see more print offerings by the artist. What are you future plans in this area?

Angelo Calamuso is predominately a commissioned portrait artist and the majority of his time is spent completing these commissions. As a result, there are no immediate plans to introduce a new line of prints; however, we recommend you check with us periodically for any news or announcements.

I own a horse and would be interested in having the artist do a painting of him/her. Does the artist also work on a commission basis?

Yes. For more information on the commission process, please refer to the "Commissions" section of this site.